Can you handle transparency?

transparentAn article in the Orlando Sentinel caught my attention. It reports that a leasing company has stopped the process of making tenants agree in the lease to not post bad social media reviews, at the penalty of $10,000.  Wow!  I must be naïve because I just cannot fathom anyone making such a business decision. Well, it’s good they stopped it.

Reading a little deeper, apparently the leasing company was concerned about a “’growing trend’ of real estate renters posting unjustified and defamatory reviews on social media in order to negotiate lower rents.” Okay, that is certainly unfair, if that is happening.  Trying to control what people write on social media, however, is a little bit like trying to bail out a sinking canoe.  If someone wants to write a negative review and not pay a penalty, they’ll find a way to do it, even if it means getting cousin Gertrude to write the review.

Later in my inbox, I saw the headline “Three Reasons CEOs Can’t Ignore Glassdoor.” If you’re not familiar, is a website where employees and former employees can post anonymous or identified reviews on companies for which they work. Prospective employees use this site to help them make decisions about applying or accepting a job. I like the format – each review identifies “pros,” “cons,” and “advice to leadership.” Those three questions challenge the writer to think, and makes it easier to tell when someone is just plain disgruntled. (more…)

Talent Management Gone Wrong: The Last Chapter and a Profound Lesson from the Young Man

interim 2In May, I posted a story of a young man who had been identified by a Fortune 100 firm as a high potential and placed into a leadership development program to prepare for the possibility of promotion into the executive ranks.

In September, I updated the story to what I thought would be a sad conclusion.

But this story has a happy ending. On Friday, the young man was offered the position of Director for a Fortune 100 company, with all the frills that go along with moving into the executive ranks. (more…)

Why Let Your Managers Blubber?

figure_no_talking_symbol_400_clr_11004 2Why do otherwise confident and caring people turn into blubbering idiots when delivering bad news?

John Grisham’s new book – Gray Mountain – set in 2008. Three Ivy League attorneys working for a large and prestigious law firm in Manhattan are called to a partner’s office and told they no longer have a job.  Lehman Brothers and Bear Stearns collapsed and the economy has begun its rapid descent into the Great Recession. Everyone is scared, and everything is chaotic. (more…)