It is time for all good consultants and vendors everywhere to jump on the performance management bandwagon. Accenture led the cause by retooling their performance management system, and the business media grabbed the topic and ran with it. Now, everywhere I look there are articles, journals and webinars that promise to revive and improve this apparently terminal process.
I’ve been reading them (as much as I can – there’re a bunch) to see what has really changed. Is anything new and different? Last year I eagerly read about Accenture’s transition, ready to hear new and different. Instead, I read that they were increasing the frequency of the performance dialogue and adding a simpler documentation process.
Hang on a sec….isn’t that what we HR types have always tried to espouse? More frequent conversations and better documentation? I read more and found little else new. What did stand out to me is that the change came, not from HR, but from the organization itself – from the operational leaders who were dissatisfied with the bureaucracy of the current program. (more…)