I am a fan of Myers Briggs Type Indicator, above all the other instruments available to spark insight into differences within a team. One of the reasons I like the MBTI is because you can break down where the conflict might be occurring to more granular, more understandable differences. Unlike DiSC or others where you “are a letter,” MBTI provides insight into four very specific areas where differences can occur, and when you are aware of the origin of the difference, you stand a better chance of resolving it.
I have come to the conclusion that the one area that is most difficult to identify, and possibly resolve is the “Thinking” vs “Feeling” dichotomy. (more…)