Caveat Venditionesque Pice (Beware the sales pitch)

sales_pitchNovember HR Magazine’s Point/Counterpoint column (pp. 22-23) takes on emotional intelligence, asking “Is emotional intelligence a good measure of leadership ability?” On one side, the vendor who provides emotional intelligence tests and training, said “Yes.” The counterpoint: a professor of organizational behavior said, “No.” Who to believe?

Conflicting evidence and claims abound in HR circles these days. Human Resources has become big business, and consultants and technology vendors are jumping on the bandwagon with products and services to help HR become strategic. After all, that is what CEOs say they want from HR, and what HR says we want to be. Vendors need to sell to remain in business, and they become very good at their sales pitch. (more…)

Performance Management is Dead; Long Live Performance Management

SisyphusDon’t you just love it when the business media derails all your good work? The current edition of HR Magazine article “Is the Annual Performance Review Dead?” only scratches the surface of this revolution that is taking place in organizations, as more and more highly visible companies retool performance management.

And the publicity is well beyond HR business media. It is hitting Harvard Business Review, Inc., Fast Company and all those other publications your operational leaders are reading.

Here’s the rub. The headlines are very misleading, and may cause your operational leaders to wave the journal in your face and say, “See, I told you this was a waste of time.” (more…)

This Is What HR Is All About

chessI had the privilege of speaking to an audience of HR practitioners at the HR Florida Annual Conference this week. I also had my first book signing, which felt really odd, but yet [I must admit] pretty cool.

There was only one young woman asking me to sign my book early on, so I had a chance to chat with her. I asked her what she did. Her response blew me away. (more…)