Employees don’t know if they’re performing correctly? Huh. That’s a problem…

infrastructureHave you ever heard the old saying “hope is not a strategy?” Hope may, in fact, lead to success or it may not. If it does lead to success, the chance of repeating the success isn’t very good unless you know exactly what you did to achieve it.

In my email this morning was an article from Mark Murphy of LeadershipIQ. I like his stuff; it’s research grounded and generally practical.  The research he presented this morning was a survey of 30,000+ employees who were asked to rate “I know whether my performance is where it should be.”  I guess it’s encouraging that almost 30% said “Always,” and another 14% responded “frequently.” But that’s still less than half of a humongous research sample.

So if over half of a group of employees are not sure if the work they are doing is meeting expectations or not, you have to ask the question, “Is it?” And if it isn’t, is it costing more than it should to duplicate work, correct mistakes or go down the wrong path? Probably. (more…)

My Plan Would Have Worked, if only….

arrow_strategy_400_clr_9440 2What a joy spending time with a young military officer over the holiday. An instructor who teaches the principles of warfighting to young, green lieutenants, he has some interesting stories about developing young leaders. Listening to his insight into “education and learning” it struck me that leadership development concepts are really no different for military or civilian leaders.

Basic officer training is the place that new officers try, fail and learn. Young kids right out of college don’t really like the “fail” part; it’s not a word that has been allowed in their vocabulary. They have spent 16 years of their lives striving to ace exams and earn good grades. Marines are selective, and they wouldn’t be military officers if they hadn’t learned how to be successful in school.

Mock battles are, in essence, simulated learning. The instructors create a realistic scenario, and provide roles, situations, and play the bad guys. The students use concepts learned in class to develop their operational plan, and the student leaders carry out the work of executing the plan. (more…)

Do You Really Need a Policy for That?

My husband calls them “blond moments” when he shows me a cartoon and I don’t get it.  I’m also a bit gullible when I read spoofs and satires. No thank you – I don’t need oceanfront property in Arizona.

Today he sent an article from The Onion which I got right away.  Yes, I know The Onion is a satirical publication; I learned that when I took him a story I thought was true, and he chuckled for about an hour.

stick_figure_despair_pc_400_clr_2994I actually did a double take on the one he sent today – “HR Director Reminds Employees That Any Crying Done At Office Must Be Work-Related.” Oh my, I hope not. Oh, I get it – it’s a spoof! LOL.

That got me thinking about HR teams who take on silly policy rules because someone in authority thinks they need one.  Think dress code. (more…)