“Tough Love” in the Workplace

getting_on_the_same_page_400_clr_12654Frank Sonnenberg wrote a terrific blog post recently on “Tough Love.”  His context was parental responsibility and his descriptions of common scenarios that occur when parents don’t set strong parameters for appropriate behavior would make conscientious parents squirm.  His premise is that if parents don’t set boundaries and hold children accountable for operating within those boundaries, the children don’t learn right and wrong.  They don’t learn how to behave properly, and in turn misbehave.

What do you think?  Does this have relevance to the workplace?  I think that it does.

As leaders, we may have the same reluctance that parents have to set parameters and provide feedback for fear that we will be resented or worse, not liked.  What’s interesting about Sonnenberg’s post, and I believe it works the same for leaders is – being liked isn’t (or shouldn’t be) part of the equation. (more…)

Seven Tips for Making Sharing Feedback Less Difficult

business-dialogueHow do you feel when it’s that time to provide “feedback” to your team?  It might be performance feedback or development feedback, but my guess is that it’s not your favorite thing to do.

Step back for a moment, though, and think about your role as a leader.  What is the single biggest responsibility of a leader?  One can say “delivering results” but the truth is, leaders don’t deliver results; their teams deliver results. (more…)