Have you ever heard the old saying “hope is not a strategy?” Hope may, in fact, lead to success or it may not. If it does lead to success, the chance of repeating the success isn’t very good unless you know exactly what you did to achieve it.
In my email this morning was an article from Mark Murphy of LeadershipIQ. I like his stuff; it’s research grounded and generally practical. The research he presented this morning was a survey of 30,000+ employees who were asked to rate “I know whether my performance is where it should be.” I guess it’s encouraging that almost 30% said “Always,” and another 14% responded “frequently.” But that’s still less than half of a humongous research sample.
So if over half of a group of employees are not sure if the work they are doing is meeting expectations or not, you have to ask the question, “Is it?” And if it isn’t, is it costing more than it should to duplicate work, correct mistakes or go down the wrong path? Probably. (more…)