Words are sortof important

wordsI recently stumbled across a blog post titled “After years of intensive analysis, Google discovers the key to good teamwork is being nice”. I knew that Google had initiated a longitudinal study called Project Oxygen in 2009 to identify key leadership competencies.  I knew that what they found was a validation of common sense – that effective leaders connect with their teams.  While the finding wasn’t rocket science, the validation was huge.

The Google study I was less familiar with – Project Aristotle – sought to understand what makes a high performing team. So I did a little reading – the blog writer linked to a NYT Magazine article about Project Aristotle. (more…)

Red Tape Holds Up New Bridges (…or the VA)

redtapeWe have yet another political catastrophe on our hands.  Those veterans who gave us our freedom have been duped by the bureaucracy – red tape – of their own government.

It reminds me of an email I saw once, with pictures of funny headlines that were actually mistakes.  This one was more profound than they probably realized….

Red Tape Holds Up New Bridges 
      (And the tag line was….You mean there’s something stronger than duct tape?)

Bureaucracy – red tape – is created by layers of leaders, mounds of paperwork, and a lack of real dialogue.  When real dialogue is neither encouraged nor rewarded, we end up with a culture of silence.  Those who need to know never hear what they need to hear. And yes, culture and bureaucracy are stronger than duct tape.

We certainly have an abundance of examples of how a culture of silence can damage an organization. (more…)