It reminds me of an email I saw once, with pictures of funny headlines that were actually mistakes. This one was more profound than they probably realized….
Red Tape Holds Up New Bridges
(And the tag line was….You mean there’s something stronger than duct tape?)
Bureaucracy – red tape – is created by layers of leaders, mounds of paperwork, and a lack of real dialogue. When real dialogue is neither encouraged nor rewarded, we end up with a culture of silence. Those who need to know never hear what they need to hear. And yes, culture and bureaucracy are stronger than duct tape.
We certainly have an abundance of examples of how a culture of silence can damage an organization. (more…)