Where was HR when frontline employees at the Veterans Administration Hospitals were obeying the order to log the date of request to be seen one day before their appointment, to show positive metrics?
Where was HR when Wells Fargo employees entered phony accounts for customers who did not open them, all to achieve productivity requirements?
Where was HR while all of these powerful men intimidated (or worse) the female employees?
Well, let’s start here: (more…)
....@ the intersection of learning & performance 