Hey HR, you’re missing something important

connectorWhat are we missing? How about organizational learning?

Today’s complex and changing world requires continuous learning within organizations in order to be competitive, and there is no better leader for learning than HR. Often though, HR places the majority of their attention on administration rather than on learning. This is understandable given the huge risk associated with benefits, employee relations and HR technology, but it is a mistake.

This hit home to me recently when a fellow HR professional whom I regard very highly, called to ask me about the concept of learning. She was preparing to present to an internal client group that wanted to become a learning organization. With several decades and an MBA behind her, she was unfamiliar with those very concepts of learning that can place HR in a business leadership role.

She is not alone. HR professionals today are overwhelmed with hiring, benefits, compensation, employee relations, technology and data, and tend to function within the comfort of those silos.  They struggle to find the time to reach beyond the requirements of administration and focus on learning, but a shift in investment of HR time can pay dividends in business results. Continue reading Hey HR, you’re missing something important

A Little Secret about Performance Management

band-wagon-2-cir-parade-09It is time for all good consultants and vendors everywhere to jump on the performance management bandwagon. Accenture led the cause by retooling their performance management system, and the business media grabbed the topic and ran with it.  Now, everywhere I look there are articles, journals and webinars that promise to revive and improve this apparently terminal process.

I’ve been reading them (as much as I can – there’re a bunch) to see what has really changed. Is anything new and different? Last year I eagerly read about Accenture’s transition, ready to hear new and different. Instead, I read that they were increasing the frequency of the performance dialogue and adding a simpler documentation process.

Hang on a sec….isn’t that what we HR types have always tried to espouse? More frequent conversations and better documentation?  I read more and found little else new. What did stand out to me is that the change came, not from HR, but from the organization itself – from the operational leaders who were dissatisfied with the bureaucracy of the current program. Continue reading A Little Secret about Performance Management

A tale of an American hero

<a href=”http://www.bloglovin.com/blog/14945465/?claim=4sbzzkrbycp”>Follow my blog with Bloglovin</a>col palmerIt is Memorial Day 2016. Everywhere I look, people are reminding us about the purpose of Memorial Day, and why it is different than Veterans Day. Folks say, “thank you for your service,” on Memorial Day, and I want to say, “But I’m still here.”

I realized that I don’t have a strong personal connection to a military veteran who gave his or her life for our country. That’s really odd because I come from a historically military family. Then I remembered LtCol Palmer, and realized that, even though I didn’t know him personally, the impact he had on my son will place me forever in his debt.

Perhaps others don’t have a personal hero to think about on this Memorial Day. So let me tell you the story of LtCol Palmer and my son so that you, too, have a real context to reflect on our country, our freedom and those who gave their lives to protect it. Continue reading A tale of an American hero


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