It all boils down to trust. Everything. Communication, delegation, accountability, results. Everything.
Now, you say, how can accountability boil down to trust? Ah, good question!
I was privileged to work for the same boss for 20 years – twice as an employee, once as an external consultant. When I think of trust in the business world, I realize that he taught me a lot about trust. When he retired, I assumed my next boss was trustworthy, and was sorely mistaken. The contrast provided some insight for me into trust, which I probably didn’t fully appreciate until it was missing.
As I think back, I see lessons he taught me that I hope I model to others. Continue reading
Chris Argyris passed away last month, at the age of 90. This Harvard Business School professor earned 14 honorary doctorates, produced 30 books, and published over 150 articles. Anyone in the field of Human Resources should know of this man’s contributions to the field of understanding, as the frame a foundation for improving human performance.
Think about this. We make decisions every day. We go through a process to do so. Argyris defined this process as the “ladder of inference.” He pointed out that we often skip steps in the thinking process, for example starting with assumptions rather than real data. Starting with assumptions, not only eliminates gathering facts, but also looking at the context surrounding the facts, and then interpreting the facts within the context. Continue reading
As is becoming more prevalent, there are three emails in my inbox this morning, all with some post or webinar about “big data.” TLNT is hosting a webinar “Enabling Success With Big Data – Driven Talent Acquisition,” Talent Management magazine has an article, “Where’s the Value In Talent Analytics?” and Chief Learning Officer magazine has “The ‘Datafication’ of Learning.”
Yesterday, LinkedIn ran a post (Why We No Longer Need HR Departments) and a Spreecast (Is It Time To Fire Your HR Department?), both featuring Bernard Marr, Best-Selling Author and Enterprise Performance Expert. The post had 19k LinkedIn shares, and 1,143 tweets as of 2PM on 11/22/13. Continue reading